Frequently Asked Questions

Buy a qualifying account through our link or code, then submit the order number and receipt from your dashboard. Once approved, Tokens land in your balance. You also get one free spin every 24 hours.

Submissions are reviewed manually against affiliate records — usually within a few days. You'll see the status update on your dashboard.

The most common reasons: the order number doesn't appear in our affiliate records, the purchase wasn't made through our link/code, the order was already submitted, or the receipt was unreadable. The denial reason is shown on your dashboard.

No. Each order number can only be submitted once, across all members. The system blocks duplicates automatically.

No. Your Tokens stay in your account until you redeem them. However, the program's earn rates and reward costs can change over time.

Every 24 hours you get one free spin. Prizes are credited instantly. If the wheel says Try Again Tomorrow, your next spin unlocks after the cooldown.

Go to the Rewards page, pick a reward your balance covers, and hit redeem. Requests are reviewed and fulfilled via Discord or email.

Each approved purchase counts as one entry into periodic giveaway draws. More approved purchases = more entries. Unlimited entries per member.

No. Tokens are tied to your account and have no cash value.

Yes — create an account and submit the order number and receipt as usual. As long as the purchase verifies in our affiliate records, you're good.

Reach out on Discord (discord.gg/jtnq) or Instagram (@jose_tradesnq) and we'll help you out.